The Investment Club Network

Design & Print

January 2015

Case Study

CENTRE NAME:
Snap Galway / Snap Sydney

CENTRE STAFF INVOLVED:
Chris Harrington, Alan Daly (Galway) & Abu Hassan (Australia)

CLIENT NAME:
Owen O’Malley

COMPANY NAME:
TICN, www.ticn.com

DESCRIPTION OF THE JOB:
Printing of sales conference manuals for TICN conference in Australia

ABOUT THE INVESTMENT CLUB NETWORK:
The Investment Club Network – TICN – provides education, coaching and support and organise
educational seminars to help people and business owners to understand the world of investment-shares,
options, securities and equities. They help you understand how prices move, what factors affect them
and by what mechanisms the markets reflect these changes.

TELL US HOW YOU DELIVERED GREAT CLIENT SERVICE:
On the 7th of January, Snap Galway were contacted by Owen in TICN. TICN were holding a conference in
Sydney on the 15th of January and needed sales manuals delivered to their hotel by the 14th of January.
The customer noticed that there was a Snap Centre around the corner from the hotel and mentioned this
to us. We decided that the most economical and efficient way to deliver the manuals to the customer
was to coordinate the printing of the manuals with the Snap Centre on Castlereagh Street in Sydney. We
contacted Abu Hassan, the Snap centre manager in Castlereagh Street and coordinated the transfer of files,
printing and delivery of the manuals to the customer by Tuesday the 13th of January.

WHAT DID THE CLIENT THINK?
Owen was delighted with the quality of the work, the delivery and how it was all coordinated so seamlessly.

TESTIMONIAL
Dear Chris and Alan,
Hope this email finds you in great form.
Thank you so much for organising the printing of the manuals and quality and price
sheets in Snap Printing Sydney.

The quality of reproduction was fantastic and the staff were really nice and very helpful.
Have a wonderful, wealthy, and happy 2015.

– Owen O’Malley


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